By integrating with Oracle and Zendesk, OpenMethods helps businesses simplify operations and create seamless experiences that strengthen the bond between customers and brand representatives
Improve CRM Data Accuracy
Accurate data ensures better decision-making and customer satisfaction by minimizing errors and reducing handling times.
Auto Pop Context & Guides
Quick access to relevant context within the CRM saves time and boosts agent productivity, enhancing customer satisfaction.
Centralize Focus & Context
Consolidating information within the CRM interface, agents can efficiently access all relevant data, reducing cognitive load and improving problem-solving efficiency.
Curate Customer, Agent, & CRM Experiences!
Flexibility & scale at your fingertips
Configure the experiences to easy customer and agent interactions within Oracle and Zendesk.
Unlimited Data Connections
Easily establish connections to API and data sources and re-use connections any where within workflows! There are no limit!
Build Quickly
Access all the CRM fields! Quickly assemble workflows and triggering conditions based on existing field or events that occur within the CRM.
Auto Populate Fields
No need to copy+paste data! Auto-populate data fields with important data.
Testing Made Easy
Test before you save changes into production!
Stay Compliant & Improve Workflows
Don’t let shortcuts break your process and impact data quality
Most integration and apps allow users to bypass important steps vital to compliance or workflow processes. OpenMethods ensures the right information is collected the first time!
Automate paths
Gather the necessary requirements and make informed decisions based on the provided information.
Multiple choices
Bring greater flexibility and multiple options directly to Oracle and Zendesk with ease!
Results you can track.
The results speak for themselves. Our customers have more efficient agents, happier customers, and streamlined workflows. We like to call it a win/win/win.
Delivered By “Experience Cloud”
OpenMethods exclusively integrates with Oracle or Zendesk CRM, seamlessly integrating value to enhance the experience of customers and agents.
Experience Cloud’s Exclusive Integrations
And our customers agree!
Here are just a few of our many satisfied customers who have benefited from using OpenMethods.
Check out a case study for more information!