OpenMethods is the AI Experience Operations System — the foundation every AI and human agent runs on, with real-time access to the data, applications, and workflows that turn conversations into outcomes.
We stopped thinking about integrations and started thinking about outcomes. aiEOS gave our AI and human agents the same context — both got faster in the same quarter.
Conversations happen. But outcomes don't. AI agents stall behind credentials, integrations, and governance. Human agents switch 5 to 20 systems per conversation. Outcomes get stuck.
aiEOS turns every conversation surface into a true System of Engagement — and connects it, live, to every enterprise system underneath.
aiEOS sits beside the CRMs, UCaaS, and AI agent platforms you already run — and connects them so engagement actually delivers an outcome.
Connects engagement surfaces to enterprise systems. Assembles real-time context. Enforces governance at the moment of engagement.
Visual and prompt-driven workflow design. AI and human workflows built once — run consistently across both, with the same governance.
200+ pre-built, event-driven connectors across CRM, UCaaS, ERP, identity, and operational systems. Reusable. Live. Without moving your data.
AI and human agents operate on the same workflows, the same orchestration, the same enterprise systems. The handoff is operational, not architectural — and the only way to scale AI without a parallel stack.
aiEOS executes against live systems without duplicating data. Context is assembled at the moment of engagement. Governance and residency stay where they belong.
Works with any AI agent platform — Sierra, Cognigy, Cresta, Decagon, in-house — and any human workforce model. Built around the engagement, not the agent or the record.
aiEOS assembles context live, executes against source systems, and hands off between AI and human agents on the same operating layer.
Zero data retention. Fully encrypted. Your data is never used for training. aiEOS is built to honour every governance, security, and residency mandate the enterprise already runs.
Audited information-security management. Your governance bar is our minimum.
Data never moves. Context is assembled live and discarded. Source systems stay the source of truth.
Customer data is never used to train models — ours, yours, or anyone else's. Fully encrypted in transit and at rest.
200+ pre-built, event-driven integrations across CRM, UCaaS, ERP, identity, and operational systems. Without moving your data.