OpenMethods
OpenMethods

OpenMethods’ Customer Care

Welcome to OpenMethods’ Customer Care. Our team strives to help our clients realize the value of OpenMethods’ solutions in creating world-class customer and agent experiences for leading contact centers.

To submit a ticket, please login below or call 310-579-4800.

Client Login & Care Portal

Product Feedback and Ideas

 

Let us know what you would like to see from OpenMethods that you’re not seeing today!

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STANDARD SUPPORT

Our Standard Support is included with all licenses. For those clients looking for priority response and a customer support account manager, we offer Premium Support. To learn more about Premium Support, please email us at sales@openmethods.com.

 

PREMIUM SUPPORT

Everything included in our Standard Support as well as;

Data Processing Agreement

 

Please complete the OpenMethods customer notification form to hear about new or replacement subprocessors. Only customers who subscribe will be notified of changes.  Please see our Data Processing Addendum for further information.

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